Professional Property Management Solutions
About us
Welcome to Xclusive Property Management
Longstanding Accredited Property Managers trusted by hundreds of landlords in Christchurch.
More Than Just Collecting Rent
Protecting your investment. Maximising your return. Giving you complete peace of mind.
Your investment property deserves more than someone to simply collect the rent.
At Xclusive Property Management, we believe exceptional property management is about protecting your asset, securing quality tenants, maintaining your property to a high standard, and making ownership as stress-free as possible.
Whether you own a single investment property or a growing portfolio, our experienced team takes care of every aspect of your rental, allowing you to enjoy the benefits of property investment without the day to day demands.
Our philosophy is simple:
We treat every property as if it were our own.
Why Choose Xclusive Property Management?
Protecting Your Investment
Regular inspections, proactive maintenance, legislative compliance and prompt communication help safeguard your property and minimise costly surprises.
Finding Quality Tenants
Our comprehensive tenant selection process focuses on placing reliable, long-term tenants who will respect your property and meet their obligations.
Maximising Your Return
Strategic rental appraisals, low vacancy rates, and effective property management help ensure your investment performs at its best.
Taking the Stress Away
From maintenance coordination and rent collection through to inspections, compliance and tenancy legislation, we manage every detail so you don’t have to.
Why Landlords Trust Xclusive
Our commitment to professionalism is backed by recognised industry qualifications and a genuine passion for property management.
REINZ Accredited Property Management Team
NZQA Qualified Property Managers
Specialists in Canterbury Property Management
Experienced Local Team
No Trade Invoice Mark-ups
Proactive Communication
Hundreds of Properties Successfully Managed
Property Management Done Differently
We don’t believe great property management is reactive.
We believe it is proactive.
It means identifying potential issues before they become expensive, communicating openly, maintaining strong relationships with both landlords and tenants, and making informed decisions that protect your investment for the long term.
Our focus isn’t simply managing rental properties.
Our focus is helping Canterbury landlords build successful property investments with confidence.
Ready to Experience Better Property Management?
Whether you’re renting your investment for the first time or considering changing property managers, we’d love the opportunity to show you how Xclusive Property Management can make ownership simpler, safer and more rewarding.
Let’s discuss your property and show you the difference exceptional property management can make.
FAQs
Why use a Qualified Property Manager?
- Managing a rental property can be a full-time job, but without the expertise of a professional experienced property manager, it can quickly turn into a nightmare.
- A well-trained property manager understands the importance of maintaining positive relationships with tenants and enforcing lease agreements, all while staying up-to-date on the latest laws and regulations.
- By managing your rental property yourself, you risk making costly mistakes that could have been avoided with the guidance of an experienced property manager.
- Professionally trained property managers have a keen eye for detail and can identify potential issues before they become major problems, saving you time, money, and headaches in the long run. They can help you navigate complex legal issues and ensure that you are in compliance with all relevant laws and regulations
- Investing in a high-quality property manager can be a wise decision, as they can help you maximize your profits and minimize your risks. High-quality property managers know that the key to successful property management is staying organized, proactive, and informed.
- Managing a rental property is not a passive investment; it requires ongoing attention, care, and expertise. Engaging a professional property manager is the best way to ensure that your investment is successful and profitable.
- A great property manager has a deep understanding of the local market and can help you set appropriate rental rates and attract high-quality tenants.
- In the world of property management, experience, and expertise matter. By using a professional property manager, you can leverage their knowledge and skills to ensure that your rental property is a success.
Finding, Securing and Managing Tenants
This is the deciding factor on whether or not you have a problem-free rental. Reference and credit checking is imperative to selecting the right tenant who will care for your property. Never accept a tenant application to rent your property until you’ve done all your checks and fulfilled all legal requirements.
Be prepared in some instances to deal with disputes make sure you are continually up to date with the Residential Tenancies Acts as knowledge of rights of landlords and tenants is imperative.
Look after your tenants. Good tenants are gold and ensuring your obligations as a landlord are met to provide and maintain the premises in a reasonable condition, as well as allowing the tenant the quiet enjoyment of the premises will contribute to a problem free tenancy.
What are your expectations as a Landlord?
Many new landlords/investors have an expectation that collecting rent is the only requirement for their rental. It is not taken into account the responsibility for repairs, maintenance, and yes, sometimes additional cleaning at the end of tenancies.
Fair wear and tear
New or old, a rental is a home to the tenant and it is to be expected that there will be fair wear and tear that occurs. It is unrealistic to expect the premises to always remain in a pristine condition and after a period of time it is reasonable to expect touch ups and possible replacement of worn items. Of course this dependent on the type of tenant occupying the property as some are harder on the premises as others.
Maintenance
It is an unlawful offence to ignore any maintenance requests or an order for work to be done and penalties are applicable and classified as an intentional breach by the landlord. The Residential Tenancies Act has been amended to make “breach without reasonable excuse” an unlawful act.
Rental Rates
Get the right from the outset
Overpricing your property can lead to increased vacancy time, either by sitting unrented while advertising above what the rest of the market is asking, or by the loss of your tenants as they move on to another more reasonably priced rental. Advertising needs to be on point from the outset as the first 1-2 weeks of listing generates the most amount of interest. Price too high and you’ve lost all these opportunities to secure new tenants. Reducing your pricing at a later date is less impactful as the advert now becomes stale. Spend the time to assess the market prior to setting your rental rates to maximise your opportunity to find tenants. The market is ever changing and so is rental pricing in various cities and townships. Adopt the “get it right first time” approach!
Assess current market rates
Actual facts of bonds lodged and how much rents are achieving in your area can be obtained directly from the Tenancy Services Website. www.tenancy.govt.nz. This information combined with what is currently listed and at what rental pricing will ensure that you are well aware of market rents in your area at any given time. These market rates are actuals over the past 6 months and will give a good indication of where you are placed for an asking price.
Review your rental rates
Always ensure throughout an existing tenancy that rents are in line with current market rates. Rather than have good tenants leave for a similar property with lower rent, reduce to keep in line and keep tenants in your rentals. Less rent is the obvious choice rather than vacancy time and no rent while looking for new tenants.
Budget Correctly
Have a buffer fund at all times to cater for:
- Vacancy time in between tenants
- Maintenance on the property
- Emergency situations e.g. tenant losing their job or suffering other hardship
Landlords Insurance
Landlords should insure their rental property against any damage, either accidental or otherwise. The Residential Tenancies Act 1986 requires you to pay the premiums charged for that insurance. Check exactly what your policy covers and ensure you are covered for tenant damages and possible rent arrears. Talk to your insurance company about their requirements for making claims as some insurers need landlords to prove they’ve completed a thorough tenancy selection process before honouring damage claims.
Hear what our customers have to say.
Free Rent Appraisal
Fill out this form for a free Rent Appraisal.